Does your webhost treat you like this?
July 31st, 2007 | by Brook Durant |
Their customer service has gone above and beyond the call of duty. I’m paying $10.00 a month (9.95 to be exact) and on 3 occassions they have had a customer service agent on the phone with me for over 2 hours each time fixing an issue that *I* caused! I’ve never received customer service like that for $30.00 a month, let alone $10!
Wanna hear something better? The other day I moved this blog to it’s very own domain name and Mr. Murphy showed up to personally usher me into the experience. Who do you think was there via chat, phone, and email over the course of 16 hour holding my hand each step of the way to ensure not only did I get the site up and running, but also to ensure that the loss of content due to my own foolishness went no further than a couple of comments? That’s right, it was Hostgator’s outstanding customer service staff in partnership with their technicians and other staff that kept me sane.
All that’s well and good, but let’s look at the practical aspects of what Hostgator offers. First they offer four shared hosting plans. Shared hosting means that multiple accounts (hundreds and even thousands) are served from the same hardware. This is by far the most common type of hosting and is the cheapest. Here’s a small taste of the features and benefits of the two cheapest hosting plans that Hostgator offers.
- Hatchling ($6.95 per month)
-
- 50 Gigabytes Disk space
- 200 Gigabytes Bandwidth
- 24/7 support
- No contract
- FREE/INSTANT setup
- CGI, SSH, SSI, mySQL
- And many more features
- Baby ($9.95 per month)
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- 100 Gigabytes Disk space
- 1,000 Gigabytes Bandwidth
- 24/7 support
- No contract
- FREE/Instant setup
- CGI, SSH, SSI, mySQL
- UNLIMITED DOMAINS
- And many more features
If for some reason you need more you can always take a look at their Dedicated Server offerings! Or maybe you’d like to try your hand at offering your own hosting. Take a look at Hostgators reseller plans. I’ve not had any reason to need either of these two options, but if their service has been so outstanding for a $9.95 per month plan I can hardly imagine how good it would be for someone paying hundreds of times that amount.
Give Hostgator a try. You won’t be disappointed and if you are be sure to post a comment on this blog letting me know what happened and I will contact them directly on your behalf to try and work the issue out!

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Tags: hostgator, webhosting

By mahdi yusuf on Aug 1, 2007
good stuff i might consider transferring my service!
By B. Durant on Aug 1, 2007
If you do be sure to click on my link so you can help me on the way to riches
They are a great host. Not the absolute cheapest out there, but sometimes it’s better to pay that extra $1 a month.
By Lenny on Sep 30, 2007
i might try them out. how much down time have you had?
By A Blog about Nothing on Sep 30, 2007
Lenny - Downtime that wasn’t my own fault? None.
By Johnathon McBride on Dec 8, 2007
Thanks for the great information i was able to get my new blog up last week. Thanks again! Keep up the great work with your blog. Also i found a coupon that will get up to $93 of hosting per year. I was able to save $57.24 with the coupon. Coupons Thanks again for the great info!